Terms & Conditions

1. Use of the Website

You may use our Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to the Website, its servers, or connected systems.
• Interfere with or disrupt the security, integrity, or performance of the Website.
• Use automated systems to scrape, copy, or misuse content without our permission.

2. Our Services

Baitech provides digital business solutions, including AI Process Automation, AI Agents, system & API integration, internal tools & dashboards, website development, and mobile application development.

The Website presents general information about our services. Any specific engagement is governed by a separate written agreement between you and Baitech. Information on the Website does not constitute a binding offer or contract.

3. Consultation Requests

When you submit our contact form or request a free consultation, you provide information so we can respond to your inquiry. Submitting a request does not create a binding agreement — a formal engagement begins only upon a signed agreement or written confirmation from both parties.

4. AI Assistant

Our Website includes an AI assistant / chat feature for demonstration and general information. Responses are generated automatically and may be inaccurate or incomplete.

The AI assistant does not provide professional, legal, financial, or technical advice and should not be relied upon as such. Please do not share sensitive or confidential information through the chat.

5. Intellectual Property

All content on the Website — including text, graphics, logos, the Baitech name and mark, designs, and code — is the property of PT Baitech Inovasi Digital or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from any part of the Website without our prior written consent.

6. Third-Party Services & Links

The Website may rely on or link to third-party services (such as our hosting and email providers). We are not responsible for the content, policies, or practices of any third-party services.

7. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

8. Limitation of Liability

To the maximum extent permitted by law, PT Baitech Inovasi Digital shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the Website.

9. Indemnification

You agree to indemnify and hold harmless PT Baitech Inovasi Digital and its team from any claims or damages arising out of your misuse of the Website or violation of these Terms.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, available at baitech.id/privacy, which explains how we collect and handle your data.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Website after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of Indonesia. Any dispute arising from these Terms or your use of the Website shall be subject to the jurisdiction of the courts of Indonesia.

13. Contact Us

If you have any questions about these Terms, please contact us:

• Email: contact@baitech.id
• Phone: +62 812 608 608 74
• Address: Jakarta, Indonesia